AI Without Borders Ep. 18 | The Self-Driving Agentic Infrastructure with Vercel CEO Guillermo Rauch

AI support agent now handles 82% of tickets. When Karpathy tweeted that, my main advice to Verscell is the tools that you thought were the right tools for AI even just a couple weeks ago might not be the ones. There is new bets that the company can afford to work on. You have to say I have this hypothesis for the future and once upon a time V0 was one of those bets. Not every bet is going to pan out. For a thousand bets that fail, I just need one winner. is a bitter lesson for agents. If you're

constraining your agent too much, you might think that you're too smart, like, well, I'm going to put this agent into this tiny little box and I'm going to create a whole universe around it where I decide other rules and whatnot. My cautionary tale is that there's only two business models left in the world of software. Hello everyone and welcome to a new episode of AI without borders. I'm

thrilled to have Germo Rous, founder of Brazil. Brazil is a platform that builds frameworks and infrastructure to create and deploy web applications, but most importantly for this podcast, Germo is originally from Argentina. Germo, welcome. >> Thanks for having me. I wanted to start with something Burcell posted about in the self-driving infrastructure post, Brazil paints a future where the platform evolves from a passive layer into a selfhealing system. Where do you

think AI is already good enough to run parts of that loop end to end autonomously? And where are you seeing more failure points that make that autonomy not possible yet? Yeah, this is a great question because I've always been quite outspoken that companies trust Verscel as the most important infrastructure of their business because every business even you know 100-y old 200-y old businesses or even governments are becoming more and

more so online entities. Just yesterday the US government announced the new food pyramid and it was delivered as a website built with NexJS which I'm really proud of and this is happening across the board. Every companies every company whether new or old is becoming an internet company and increasingly these companies are becoming AI companies which is very very exciting for us and the goal with Verscell and our self-driving infrastructure is to serve them. But because this is critical infrastructure, I've always been, as you know, super AI pill. I'm obsessed with

AI. I use it all the time. But when it comes down to dealing with security, privacy, availability, durability, I've always been more analytical. Would I give an agent full access to all of my secrets and all of the customer data and all of that? And so I'll tell you what we've learned so far. One of the things that Verscell does and why we like to call it self-driving is that anytime something breaks in production, you start getting errors, even anomalies.

And what I mean by an anomaly is suddenly you have more traffic, suddenly you have more load. Perhaps you weren't expecting it. Vercel is automatically detecting that. If you compare that to the world before Verscell, engineers would first write their software, host it somewhere and then if they were really disciplined, which is as you know developers, we are not always super uh buttoned up in everything, you had to remember to configure alerting

and you had to handpick the alerting threshold because the reality is that software and perhaps the people that don't write production systems for a living don't know this. There's always some amount of noise in the system, a crash here and there that to you, the engineer, you decide, well, that's okay. That's acceptable. Maybe to give you an example that's super relatable. People all over the internet install the weirdest browser extensions and Chrome